Exposing Fraud: How To Identify A Fake Travel Agent (2024)

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From covering your initial rides to managing all your bookings, be cautious when travel agents are overly generous. Such excessive kindness might indicate a scam

Exposing Fraud: How To Identify A Fake Travel Agent (1)

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Exposing Fraud: How To Identify A Fake Travel Agent (2)

A wave of fake travel agents who wager to send ineligible people to foreign countries has been witnessed in India recently. While many were arrested, it is a sure thing that many more are still out there doing their fraudulent business. Such travel agents exercise their deceptive business through illegible vacation packages, registration frauds, and psychological mind games. Travellers are advised to be alarmed against such scammers and dealing with them can cost you severely.

If you sense something amiss while dealing with a travel agent, always trust your instincts and make sure of the efficacy of your agent and whether they are genuine. Check out our list on how to identify a fake travel agent and the steps to ensure your safety thereof.

Ask For Verified Registration And Credentials

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Fake travel agents often lack proper credentials or licences. They will gloss over the subject of their history in the business and will be ambiguous about their registration with any verified institution. Ask them to produce a verification of their accreditation with industry organisations. The idea behind such verification is that such associations with legible organisations is a marker of performance. These organisations conduct rigorous quality assessments, making it almost impossible for frauds to get a membership.

Check For Dubious Contact Information

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No physical space and two phones, or a constantly ringing phone is a red flag. Be cautious if the travel agent's contact information is limited to an email address or mobile phone number. Legitimate agents have a physical office address and landline contact details. Scammers tend often to deal with their customers only on phone to ensure that they can’t be traced if their act is caught. If the travel agents ask you to meet at a public place outside, you can always look for a different one.

Identify Pressure Sales Tactics

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Fake agents may use psychological approaches like high-pressure sales tactics, trying to push you into making a quick decision. Legitimate agents should provide information and allow you to make an informed choice at your own pace. They will prioritise your satisfaction and seek to empower you with comprehensive information. They understand that planning a trip is a significant investment, and they encourage you to take your time in making a well-informed choice that aligns with your preferences and budget. Therefore, it's crucial to maintain your composure, thoroughly evaluate the offer, and ensure that it aligns with your travel goals and financial capabilities before making any commitments. Ensure that you are not haggled into choosing a lucrative package for it might lead into a major financial loss and a ruined vacation.

Refuse Unusual Payment Methods

Scammers often request payment in cash, wire transfers, or cryptocurrencies. Legitimate travel agents typically accept secure payment methods, such as credit cards, checks, or online payment platforms. The fake travel agents will even offer you to pay for forged documents unlike the legible ones who have a reputation to protect. You must ensure the legitimacy of your travel agent through online research and street information as well as cross checking with the bank if they have given you bank details. Always hold on to making the payment until you are completely sure about your agent.

Unsubscribe From Unrealistic Deals

Fake travel agents will have you go to Mars and back in just the money that you pay for rent. Be sceptical of deals that seem too good to be true. If the price is significantly lower than what other reputable travel agencies offer, it may be a scam. All the lucrative offers, especially the ones that seem bogus but invite you to gamble, are constructed very dexterously to dupe travellers. Research and figure out the market prices, compare the package deals and only then make a decision.

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Exposing Fraud: How To Identify A Fake Travel Agent (2024)

FAQs

Exposing Fraud: How To Identify A Fake Travel Agent? ›

Check For Dubious Contact Information

How to detect a fake travel agency? ›

Hidden Signs to Look Out for:
  1. Weird Websites. Scamming agencies have scamming websites. ...
  2. Gmail (Generic Email) ...
  3. No Membership to Global or National Associations. ...
  4. Private Bank Account Registration. ...
  5. Changing Agents Frequently. ...
  6. Documentation.

How do you find out if a travel agent is legit? ›

A great way to check if a travel agency is legitimate is by checking that the company names on the paperwork match with who you have paid. There's no harm in double checking your bank account and credit card statements for names and amounts paid.

What to do if scammed by a travel agency? ›

Travel-Related Complaints

Even if the company is located in another state you can file a complaint through the link below, but you may also consider filing a complaint with that state's attorney general's office. You may also want to contact the Better Business Bureau and the Federal Trade Commission.

How do I trust a travel agent? ›

If you're at a travel agency, ask to see their registration acknowledgement—a one page-document issued by the SOT program. Be sure to check the expiration date. If you are not using a well-known company, do some research. Check how long they have been in business and search online for complaints.

How do I know if a travel agent is IATA registered? ›

Travel industry suppliers can quickly and easily verify the legitimacy of travel professionals requesting their services. IATA CheckACode uses the unique IATA Code to validate IATA/IATAN Accredited entities and travel professionals holding the ID Card.

What is a travel agent true number? ›

A TRUE Code is a travel industry accreditation developed so that independent travel agents can receive commission payments directly from suppliers and are recognized in “the system” as sellers of travel. The TRUE Code was established in 1999 as a component of what was then the Outside Sales Support Network (OSSN).

How to tell if a tour company is legit? ›

Check for affiliations and memberships.

If a tour operator is active and in good standing with agencies like the USTOA (the United States Tour Operators Association) or ATTA (Adventure Travel Trade Association) you can have far more confidence that it's a reputable company.

How to check if a travel agent is ABTA registered? ›

Look for the ABTA logo on the company's website and if you have any doubts, verify membership by visiting our ABTA Member search. If you're booking a flight and want more information about ATOL protection, or would like to check whether a company is an ATOL holder, then please visit the CAA website.

Are you supposed to pay travel agents? ›

How much does a travel agent cost? The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

What happens when you expose a scammer? ›

When you report a scam, the FTC can use the information to build cases against scammers, spot trends, educate the public, and share data about what is happening in your community. If you experienced a scam — or even spotted one, report it to the FTC at ReportFraud.ftc.gov.

Can I get a refund from a scammer? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

Can you sue a travel agency for not refunding your money? ›

If communication fails and the travel agent still refuses to refund, then it might be a good idea to look into filing a lawsuit. It's important to consider the costs of legal action and whether it is worthwhile compared to the value of the flight ticket.

How to check if a travel agent is legit? ›

IATA-accredited agencies have a unique code, which is the best way to verify their legitimacy. Agencies will provide their IATA code if asked. And you can verify whether they are valid through this code checking tool.

Do travel agents have to give you a refund? ›

What if I purchased or reserved my ticket through a travel agent or online travel agency? Ticket agents and online travel agencies are required to make “proper” refunds when service cannot be performed as contracted on a flight to, within, or from the United States.

What's the best travel agency to use? ›

A Closer Look at the Best Online Travel Agencies
  • Booking.com. Booking.com is a global powerhouse in the online travel agency sector. ...
  • Expedia. Expedia is a leading online travel agency known for its global reach and comprehensive travel offerings. ...
  • Airbnb. ...
  • Trivago. ...
  • Despegar. ...
  • Trip.com. ...
  • eDreams Odigeo. ...
  • MakeMyTrip.
4 days ago

How do I know if a booking is real? ›

Go directly to the official website of the hotel, airline, or rental car agency to book your reservations. It should have “HTTPS” in the URL. If you're not sure you're on a real site, call the company to verify. Or try Norton Safe Web to find out if a website is safe, for free.

How do you know if traveling tours are legit? ›

Industry backing and accreditation means everything. If a tour operator is active and in good standing with agencies like the USTOA (the United States Tour Operators Association) or ATTA (Adventure Travel Trade Association) you can have far more confidence that it's a reputable company.

How can you tell the difference between a travel agent and a travel agency? ›

Most travel agents will work for a travel agency, even those who work as a home-based travel advisor. Travel agencies provide travel advisors with the resources they need to become successful travel salespeople. Agencies will provide initial training, mentorships and ongoing education for travel agents.

How do I know if my flight booking is legit? ›

You can also do a Google search for the legitimate company's website. If you're unfamiliar with the travel agency or booking site, do more research or look them up on the BBB website (www.bbb.org). You should also verify the security of the website in your browser by clicking on the padlock icon to the left of the URL.

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