Can I get my money back from travel agent? (2024)

Can I get my money back from travel agent?

This depends on the terms and conditions of the contract with the travel agent and whether a frustration of contract would apply. If it does apply, deposits should also be refundable in cash or other means, such as a credit voucher.

Can you sue a travel agency for not refunding your money?

It is possible to sue a travel agent if they refuse to communicate and ignore emails and phone calls. However, it is always best to try and resolve the issue through communication first. If communication fails and the travel agent still refuses to refund, then it might be a good idea to look into filing a lawsuit.

How long should it take to get a refund from a travel agent?

Many airlines, cruise, tour companies and hotels, in normal circ*mstances, take up to 12 weeks to process refunds. If applicable, travel agents will pass on the refund to you as soon as they have received the funds back from the supplier.

Can I cancel my trip and get my money back?

You can usually cancel a flight online, and many carriers let you get a refund in some capacity. For the most part, if you book a nonrefundable fare — the most common fare type — you'll receive a credit or voucher for a future flight.

Is travel agent or airline responsible for refund?

Your passenger rights

Are you opting for a refund? Then the airline is responsible for refunding you, regardless of whether you booked via a travel agent or directly through the airline.

What to do if you've been scammed by a travel agent?

Travel-Related Complaints

Even if the company is located in another state you can file a complaint through the link below, but you may also consider filing a complaint with that state's attorney general's office. You may also want to contact the Better Business Bureau and the Federal Trade Commission.

What to do if scammed by travel agent?

Can travel agents charge a cancellation fee?

Most travel agents let you cancel within a set period but you will usually have to pay a cancellation fee.

Can you negotiate with travel agents?

Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them. Make sure you know all the potential fees before you use a travel agent, and do not hesitate to negotiate away.

Do travel agents charge you money?

Travel agents may charge service fees, flat-rate trip fees or consultation fees. For example, you might pay a flat rate of between $100 and $500 for a travel agent. There are some travel agents who operate with no cost to customers and instead receive commissions on the flights and accommodations they book.

What qualifies as trip cancellation?

Here are some examples: The unexpected death, illness, or injury of you and/or a family member. Being unable to participate in a sporting event due to a medical condition when the purpose of the trip was participation in that sport. Unforeseen natural disasters at home or at the destination.

How do I get my money back from make my trip?

Customers can logon to MakeMyTrip Website for Cancelling their e-Tickets or Filling TDR. Cancellation can be done online and the refund will be credited back to customer's Card/Bank account used at the time of booking.

How long do I have to cancel my trip?

The 24-hour rule is a regulation from the US Department of Transportation that says airlines must offer either free 24-hour price hold (so you can lock in the price and purchase within 24 hours) or free cancellation for 24 hours.

How do travel agents deal with cancellations?

Broadly, this states that the travel company should offer an alternative if available, or a refund. Additional compensation can be due if the cancellation occurs inside the balance due date, but not if the reason for cancellation is force majeure (for instance natural disaster, war).

What are travel agents responsible for?

The primary role of a travel agent is to help people make travel arrangements, which might include booking flights, hotels, sightseeing tours, and making dining recommendations. A travel agent assesses each customer's unique needs, preferences, and budget to ensure their trip goes as smoothly as possible.

Can I book a flight and get a refund?

When you buy your airline ticket, you will likely have an option to book a refundable ticket. These bookings can be fully refunded—or in some cases, partially—if you cancel your flight for any reason.

Who pays when using a travel agent?

How much does a travel agent cost? The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

How do you trust a travel agent?

Most good travel agents will have a list of clients you could contact. Ask them about their experience in the travel industry, including how long they have been in business and what types of trips they specialise in.

Where do I go if I have been scammed?

Contact your bank or card provider immediately to report the scam. Ask them to stop any transactions.

How do you know if a travel agent is scamming you?

Be cautious if the travel agent's contact information is limited to an email address or mobile phone number. Legitimate agents have a physical office address and landline contact details. Scammers tend often to deal with their customers only on phone to ensure that they can't be traced if their act is caught.

Can I get my money after being scammed?

If you've been a victim of fraud, identity theft, or deceptive business practices, you can report them to the Federal Trade Commission. In 2022 alone, the FTC was able to issue more than $392 million in refunds to people who lost money to illegal business practices.

How do you deal with a travel agent?

Productive relationships are built on honesty and your relationship with your agent is no different. Before your consultation, you should have a general idea of the maximum outlay you're expecting to pay for your trip, or at the very least, a range. Otherwise, your agent is stabbing in the dark.

How do I get a 100% refund on a flight cancellation?

If the booking was made between 10 and 26 hours, it should be cancelled 8 hours prior to the flight departure time to avail your flight ticket cancellation refund. If the booking was made between 26 hours and 91 days, it should be cancelled 24 hours prior to the flight departure time.

Can you be forced to pay a cancellation fee?

Generally speaking, agreeing to pay for a service (whether it be via booking an appointment or booking a service such as a hotel room) equates to entering into a verbal contract. As with any contract, these agreements come with terms and conditions to which you are bound, including any cancellation policy.

Is 100% cancellation fee legal?

Generally speaking, a cancellation fee is not unlawful when (1) it is a fair and reasonable in amount, (2) properly noticed to the consumer, and (3) reflects actual damages suffered by the party charging the amount. But your state's law may differ.