Frequently Asked Questions - DailyPay | DailyPay (2024)

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Getting Started

  • What is DailyPay?

    DailyPay is the gold standard in on-demand pay with software that easily integrates with a company’s payroll and time management systems. DailyPay provides employees with early access to their earned pay. This means employees have the power to choose when to get their pay, instead of having to wait for payday. DailyPay provides employees with instant access to their earned pay or next-business-day access to their earned pay.

    Want to learn more about DailyPay?

  • Is DailyPay a loan?

  • Is DailyPay a form of paycheck advance?

  • How safe is it to use DailyPay?

  • How does DailyPay help your financial health?

  • How to take advantage of other DP features

  • How does DailyPay work?

  • What is Remainder Pay?

  • Which companies offer DailyPay?

  • Will DailyPay work with my debit card?

  • Why should I sign up for DailyPay?

  • The app looks different! Is this the same DailyPay that is offered at my company? What’s changed?

Signing Up for DailyPay

  • What do I need to sign up with DailyPay?

    Once your employer launches their partnership with us to offer DailyPay, you need a bank account, prepaid debit card or payroll card so that DailyPay knows where to send your earned pay. DailyPay’s software requires you to have direct deposit for your paychecks. This allows us to transfer your earned pay into your account of choice whenever you request a transfer.

    DailyPay does not require you to have a social security number.

    To get started,sign uphere today!

  • Does DailyPay have an app?

  • Do I have to sign a long-term contract?

  • How does DailyPay affect my direct deposit?

  • What are the steps to sign up for DailyPay?

Money Transfers & Payments

  • How much can I transfer?

    You can transfer up to 100% of what you see is available now in the DailyPay app. You can transfer up to five times each day or up to $1,000 a day.

  • How fast can I receive money?

  • Why are my reported earnings and Pay Balance different?

  • What is your DailyPay Balance?

  • How much does it cost to sign up for DailyPay?

  • How are payments sent?

  • How often can I make transfers?

  • What happens to the remainder of the money I don’t transfer?

  • What happens once I make my first transfer?

  • Does my Pay Balance include any overtime and holiday pay I earn?

  • Does what’s available now in DailyPay include any overtime and holiday pay I earn?

  • Can I use DailyPay for all types of earnings, such as tips or bonuses

  • If I normally expect my payday ahead of time, will I still receive my paycheck early with DailyPay?

  • Where is my money?

  • My earnings aren’t updating, will I still get paid?

  • Why do I have to pay to access my own money?

  • I am having trouble logging in. What should I do?

  • How do I contact DailyPay customer support?

  • Can I set limits on how much I can withdraw early?

  • Does DailyPay take your whole paycheck?

  • Can you use DailyPay on your first day of work?

  • How much of your paycheck does DailyPay make available to you?

  • How does DailyPay help users?

How do I contact customer support?

By live chat

Our live chat feature is available through the DailyPay Help Center.

Go to Help Center

Frequently Asked Questions - DailyPay | DailyPay (4)

By phone

You can reach DailyPay Customer Support by calling 1-866-432-0472. Available 24/7, closed on select U.S. holidays.

By email

support@dailypay.com

Ready for the new way to get your pay?

Frequently Asked Questions - DailyPay | DailyPay (5)

Frequently Asked Questions - DailyPay | DailyPay (2024)
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